Unlocking Growth: How Enhance NT Transformed with WE R Solutions’ Support

Small and medium-sized enterprises (SME) often encounter challenges such as limited resources, time constraints, and the need for scalability. In this success story, we delve into how Enhance NT, an Australian company, overcame similar hurdles with the support of WE R Solutions, and how their journey can resonate with SME owners worldwide.

Results

Increased business
capacity and
efficiency

145% increase in
successful client experience
since Q4 2022

3 new
business ventures

About Enhance NT

Enhance NT, a Skills & Hands NT PTY LTD subsidiary, specializes in immigration and educational consultancy services. They offer professional and knowledgeable assistance, easily guiding clients through the complexities of the Australian visa system.

Opportunity

Before collaborating with WE R Solutions in August 2022, Enhance NT aimed to expand its customer base and scale up its business but faced challenges due to increased employer obligations. These obligations required them to spend more time on administrative tasks, diverting their focus from the core services of their business. As a solopreneur, Carol A., Director and Owner of Enhance NT, was initially skeptical about delegation, being used to handling everything herself. Effective time management became crucial as she struggled to balance the demands of her growing business, manage their customer base, and handle HR and administrative tasks. Additionally, Enhance NT needed workflow improvements to increase their business capacity to cater to more clients, and achieve their desired business growth.

“I used to be a solopreneur. I knew the time had come to hire more people but these came with increased employer obligations, which took a huge chunk of my time trying to grow my business and customer base. Having been used to doing everything myself, I was skeptical at first.”
-Carol A., Registered Migration Agent/Director/Owner, Enhance NT (a Skills & Hands NT PTY LTD company)

Solution

Recognizing Enhance NT need for optimization to increase its business efficiency and productivity to scale up its business, WE R Solutions provided assistance through:

Human Resources Management: Handling hiring processes, employee relations, payroll, and compliance with employment laws.
Administrative Support: Managing day-to-day operations like scheduling and correspondence.
Workflow Optimization: Reviewing and enhancing business processes to increase efficiency.
Strategic Business Consulting: Offering impartial advice and guidance for better decision-making.
Professional Leadership and Support: Providing consistent and reliable assistance.

Timeline

August 30, 2022
Collaboration began with a part-time General Virtual Assistant, later becoming a full-time Executive Virtual Assistant by March 6, 2023.

December 11, 2023
With the growth of Enhance NT, Carol A. expanded her capabilities for other existing businesses and initiated two new ventures. WE R Solutions provided additional virtual assistants for Social Media Management, Website Management, and administrative tasks.

Benefits

Upon collaborating with WE R Solutions, Enhance NT witnessed a remarkable transformation in its operations, resulting in:

1. Increased business capacity and efficiency, paving the way for smoother operations.

2. Access to impartial advice and professional guidance for informed decision-making.

3. Time savings and stress reduction, allowing Carol A. to focus on new business ventures and diversification.

“Since using WE R services, to handle HR and admin work I have noticed that I have been able to increase my capacity to accept more clients. Just having someone on your side, who is impartial, to bounce your ideas off before making business decisions is already worth its weight in gold. WE R on my side was the best decision I made last year. I highly recommend their services to any business or individuals looking for an online support system and services you can trust.”
– Carol A., Registered Migration Agent/Director/Owner, Enhance NT (a Skills & Hands NT PTY LTD company)

General Virtual Assistant

A remote professional who handles various office tasks including correspondence, scheduling, and clerical duties, to optimize productivity. WE R Solutions VAs can work part-time or full-time.

Executive Virtual Assistant

A remote executive assistant who provides high-level administrative support to executives, managing calendars, coordinating meetings, and handling sensitive information with confidentiality. WE R Solutions VAs can work part-time or full-time.

Website Manager

A remote web designer who oversees website development and maintenance, by coordinating updates, managing web content, and optimizing user experience, ensuring it is visually appealing, user-friendly, and functional.

Social Media Manager

A remote social media manager who orchestrates strategies to boost brand presence and engagement on social platforms, creating content, analyzing metrics, and fostering community interaction.

CONTACT US

We’d love to hear from you and discuss how BOSS by WE R Solutions can support your business. Whether you have questions, need a customized quote, or want to schedule a free consultation, we’re here to assist you.

We look forward to connecting with you and exploring how BOSS by WE R Solutions can simplify your business operations and help you succeed. Thank you for considering us as your trusted business partner.